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Please allow up to 3-5 business days for us to prepare and ship your order, excluding weekends and holidays. After shipping, it typically takes 1-5 business days for orders to arrive.
Yes, we can ship to PO Boxes using USPS.
We only offer shipping within the United States at this time.
Order modifications or cancellations are subject to certain conditions. Please contact our customer service team as soon as possible if you need to make changes to an order.
We stand behind our products and want you to be satisfied with your purchase. If you're not happy with your product, please contact our customer service team for information on returns and refunds.
Only one discount code can be applied per order.
Our products make wonderful gifts for new and expecting moms! Gift card options can be found here.
We take your privacy very seriously. For information about how we collect, use, and protect your personal information, please refer to our Privacy Policy.
While other organic skincare products may seem safe, not all are suitable for pregnancy or breastfeeding. Some natural ingredients, despite being organic, could potentially be harmful to you or your baby. We've meticulously chosen our ingredients and followed rigorous screening processes to ensure utmost safety and effectiveness.
We've considered that too! Our products are free from synthetic fragrances and perfumes. We strive to maintain a neutral scent in all our skincare items, understanding that many women, especially those pregnant, can be sensitive to strong odors.
Yes, we pride ourselves on using USDA certified organic botanical ingredients in all our formulations. Our products are free from parabens, animal-derived ingredients, and are sourced from ethical suppliers, aligning with the highest vegan standards.
Our products are crafted in small batches to guarantee freshness for up to 12 months, but we recommend using them within 6 months of opening for optimal benefits.
Absolutely!Matrescence skincare products are made with pregnancy and postpartum skin in mind and are pregnancy-safe and breastfeeding-safe, but they can also promote healthy, radiant skin for everyone regardless of their stage in the motherhood journey.
Absolutely! We include complimentary samples of our Rose Glow products with every order. You can also request additional samples – just cover the shipping cost.
We believe in cruelty-free skincare. Our products are not tested on animals at any stage of product development, and we do not contract with any third parties to conduct animal testing on our behalf.